J.W. IOS Trading

FAQ

1. What is a telco pin?

A telco pin is a digital code used to top up your mobile account or purchase services from your telecommunications provider. It’s typically used for prepaid plans or services.

2. How do I purchase a telco pin?

To purchase a telco pin:

  1. Select “Shop” from the menu on our website.
  2. Choose any “Telco Products.”
  3. Pick the denomination you want.
  4. Confirm your selection and proceed to checkout.

3. Can I cancel my order?

No, orders cannot be canceled once placed. Please ensure you select the correct telco pin before completing your purchase.

4. Can I get a refund for my telco pin?

No, we do not offer refunds for telco pins. Ensure that the pin you select is correct before completing your purchase.

5. How will I receive my telco pin?

Telco pins are delivered electronically. Once your purchase is completed, you will receive the pin code via email.

6. What should I do if I have issues with my telco pin?

If you encounter any issues with your telco pin, please contact our customer support team for assistance:

  • Phone: +6011-1754 7394

7. How can I contact customer support?

For any inquiries or support, you can reach us at:

  • Phone: +6011-1754 7394